Use case

AI account operations on real iPhones

TapKit lets agents help with authorized mobile account work: setup, verification, support, booking, recovery, and cross-app tasks that require the real phone interface.

TapKit account operations on a real iPhone

Scope

Authorized accounts

Use TapKit for devices and accounts your team owns or is explicitly allowed to operate.

Workflows

Cross-app tasks

Agents can move between apps, messages, files, settings, web views, and verification steps on the phone.

Control

Supervised ops

Watch sessions, review outcomes, and keep humans in approval loops for sensitive account actions.

Why phones

Some account work only resolves in the mobile app

Many account workflows cross boundaries: an app prompt, a text message, a web view, a file picker, a notification, a payment confirmation, or a settings screen.

Those steps are difficult to automate from a browser alone and often are not covered by public APIs. TapKit gives an agent a real iPhone so it can operate the workflow a human would normally handle.

The right posture is supervised operations: use the agent for repetitive navigation, context gathering, and low-risk steps, then keep humans in approval for sensitive actions.

Workflows

Account operations TapKit can help with

Account setup

Install apps, walk through onboarding, check logged-in state, verify settings, and confirm an account is ready for use.

Verification flows

Handle SMS codes, push prompts, email links, app permissions, and recovery steps that depend on the real phone.

Booking and scheduling

Operate travel, appointment, delivery, and marketplace flows where the useful interface is inside a mobile app.

Support and operations

Inspect account state, gather screenshots, prepare responses, and complete routine mobile tasks with human oversight.

Examples

Where this shows up in practice

Travel and appointments

Search, compare, hold options, and prepare a booking path in mobile-first apps before a human confirms the final action.

Mobile account recovery

Work through prompts, links, device checks, and account-state screens that are hard to reproduce from a desktop workflow.

Internal ops runbooks

Turn repeated phone tasks into agent-assisted procedures with clear instructions, review points, and audit context.

Customer support context

Use a phone session to reproduce mobile account issues and collect evidence for support or product teams.

Guardrails

Keep account operations controlled

  • Operate only accounts and devices where you have explicit authorization.
  • Keep payments, public posts, account changes, and sensitive messages under human approval.
  • Document runbooks before turning an exploratory workflow into an operational workflow.
  • Log enough session context to explain what the agent did and why.